We do not propose a programme before we know what the record actually says. The assessment is the first engagement and it stands on its own — you may act on it with us, with someone else, or not at all.
What prompted the enquiry, who the sensitive parties are, and what you already know. Thirty minutes, no obligation, and we will tell you if there is nothing here worth paying for.
The full picture across search, answer engines, reviews, social, directories and data brokers — for the individual, the organisation, or both. Delivered as a document you own.
What matters, what does not, what can be corrected and what cannot. Ordered by consequence rather than by what is easiest to bill.
Remediation, ongoing monitoring, or nothing further. Some assessments conclude that the right answer is to do very little, and we would rather say so.
The assessment is a deliverable, not a sales step. Two of the three ways forward do not involve us.
No logos, no case studies with identifying detail, no testimonials. If you can recognise a client from our website, we have failed.
What we learn about you is used for your work and nothing else. We are happy to sign your confidentiality agreement rather than ask you to sign ours.
The same person throughout. Sensitive context does not get re-explained to a new account manager.
Assessments, records and documentation are yours. Nothing is held hostage to continuing the engagement.
If something is live and moving, monitoring starts that day and we are working while the engagement paperwork catches up.
Where a record is wrong and the publisher will correct it, we deal with the publisher directly rather than working around them. It is slower and it holds.
Every finding, every action, every response. You end up with a record you can hand to a board, a buyer or counsel.